How to pass KYC

Overview

KYC (Know Your Customer) is an identity verification process. It helps protect your account and transactions from fraud and ensures compliance with regulations.

GoMining has two KYC levels:

KYC Level 1

• checks only your identity (ID and selfie)

  ⚠️ If you try to buy tokens worth more than $10,000, or if your current token balance already exceeds $10,000, you will be asked for additional documents.

• required if you want to withdraw GOMINING token, unlock more BTC withdrawal options, mint/withdraw/sell miners, or access all GoMining Launchpad projects.

• available for all countries, except North Korea, Myanmar, Iran, Afghanistan, Syrian Arab Republic, Yemen, and Cuba

KYC Level 2

• checks your identity and collects additional compliance details (email, phone number, tax information, proof of address, and a financial questionnaire).

• required if you want to issue a virtual Visa card

• you can pass with a registered residency in one of the following EEA+ countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

ℹ️ If you’re not an EEA+ citizen, you’ll be asked to provide a residence permit. This option isn’t available for citizens of the following countries:

Countries not eligible for KYC Level 2

• Iran (Islamic Republic of)

• Myanmar

• Korea (the Democratic People's Republic of)

• Syrian Arab Republic

• Western Sahara

• Kosovo

• Nicaragua

• Afghanistan

• Yemen

• Mali

• Zimbabwe

• Cuba

• Sudan (the)

• South Sudan

• UA-Occupied

• Panama

• Haiti

• Congo (the Democratic Republic of the)

• Pakistan

• Trinidad and Tobago

• Turkey

• Vanuatu

• Somalia

• Venezuela (Bolivarian Republic of)

• Jamaica

• Philippines (the)

• Iraq

• Barbados

• Jordan

• Libya

• Burundi

• Cambodia

• Cayman Islands (the)

• Uganda

• Lebanon

• Burkina Faso

• Guinea

• Central African Republic (the)

• Senegal

• Albania

• Morocco

• United Arab Emirates (the)

• Mozambique

• Nigeria

• Tanzania, United Republic of

• Cameroon

• Viet Nam

• Virgin Islands (British)

• South Africa

• United States of America (the)

• Palestine, State of

How to pass KYC Level 1

1. Go to Profile → Security

2. Select the KYC option:

   
3. Click Pass KYC

4. Prepare your documents

5. Click Start verification:

6. Select the country that issued your identity document and the type of document:

7. Upload a live photo of your identity document. It should be bright and clear, and all corners of the document should be visible.

8. Take a selfie turning your head in a circle:

9. Check the provided information.

The document will be reviewed within 48 hours. The verification status will be updated automatically, and we'll notify you via email.

How to pass KYC Level 2

KYC Level 2 is available only if you’re eligible.

1. Go to Profile → Security

2. Select the KYC option:

   
3. Choose Level 2.

4. Enter your personal information.

5. Provide Proof of address:

   ℹ️ Your proof of address must be issued within the last 3 months and clearly show your full name and your residential address.

   • Government organization:

     • Statement: letter or notification from government agencies (correspondence from government authority on the receipt of benefits such as pension, unemployment benefits, housing benefits)

       ℹ️ Statements issued by traditional banks and neobanks are accepted.

     • Voter registration: tax assessment

     • Tax bill: to reject all addresses with PO boxes

     • Other: can be temporary registration sheets, arrival sheets, certificates of state registration of rights, certificates of family composition issued at the State Services, affidavits, vehicle registration certificates

   • Utility provider:

     • Utility bill: can be bills for electricity, water supply, heating, gas, sewerage, household waste disposal, house/elevator maintenance.

     • Telecom: can be home phone, internet, TV bills (but not for satellite TV and other wireless services),

     • Other: other documents that show the receipt and payment of utility and maintenance bills in the home of residence

   • Bank:

     • Bank statement: a statement that itemizes economic activity recorded in the applicant account over a specified period of time,

     • Bank letter: bank correspondence,

     • Other: other bank documents that contain the applicant's address, for example, mortgage payment, passbook.

   • Mobile operator:

     • Statements and bills for mobile communications

   • Identity documents (if they include the residential address):

     • Passport

     • National ID card

     • Residence permit

     • Driver’s license

   • Other:

     • Documents from the employer confirming the address (signed and stamped, preferably on official company letterhead)

     • Rent bills from real estate agencies that provide rental services

     • Lease agreements (active, signed by the landlord and the applicant)

6. Complete the questionnaire

   ⚠️ In some cases, you may be asked to provide proof of funds.

The document will be reviewed within 48 hours. The verification status will be updated automatically, and we'll notify you via email.

If you have problems passing KYC verification, write us at [email protected]