# How to pass KYC

### Overview

KYC is an identity verification process that protects your account and transactions from fraud and ensures regulatory compliance.

GoMining has two KYC levels:

#### **KYC Level 1**

* Сhecks only your identity via document submission and selfie
* You can use:&#x20;
  * Valid national passport
  * ID
  * Residence card
  * Driver’s license
* It is required if you want to withdraw GOMINING token, unlock more BTC withdrawal options, mint/withdraw/sell miners, or access all GoMining Launchpad projects.
* Available for all countries, except prohibited jurisdictions like North Korea, Myanmar, Iran, Afghanistan, Syrian Arab Republic, Yemen, and Cuba.

#### **KYC Level 2**

* Checks your identity and collects additional compliance details (email, phone number, tax information, proof of address, and a financial questionnaire)
* Required if you want to issue a [GoMining Visa card](https://gomining.com/crypto-cards)
* To learn more about eligibility and supported documents, please follow this [link](https://help.cards.gomining.com/#am-i-eligible)<br>

### **How to pass KYC Level 1**

1. Go to **Profile** → **Security**
2. Select the **KYC** option:<br>

   <figure><img src="https://399734008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCdpWqgSNBwksiZ1TYrT%2Fuploads%2FCdWMtcnyRXtdDdXMDpSd%2Fimage%20(65).png?alt=media&#x26;token=db51e08e-d0d9-4593-a8ff-ff36014080f2" alt=""><figcaption></figcaption></figure>
3. Click **Pass KYC**
4. Prepare your documents
5. Click **Start verification:**\
   ![](https://399734008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCdpWqgSNBwksiZ1TYrT%2Fuploads%2FD9yyXYWoyWQlS5ugjaSB%2Fimage%20\(66\).png?alt=media\&token=8eeb6402-fe3b-4cc0-b145-46514984cf29)
6. Select the country that issued your identity document and the type of document:\
   ![](https://399734008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCdpWqgSNBwksiZ1TYrT%2Fuploads%2F2m8oJ0bejsxefBQBN4D3%2Fimage%20\(67\).png?alt=media\&token=7c67b1f8-49b6-470e-a2d7-abd6d4725f8e)
7. Upload a live photo of your identity document. It should be bright and clear, with all corners of the document visible.\
   ![](https://399734008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCdpWqgSNBwksiZ1TYrT%2Fuploads%2Fk8u3DkXCcXYpsOPV0jsi%2Fimage%20\(68\).png?alt=media\&token=4c4ab2a7-30a9-46c2-9951-11c5474f807e)
8. Take a selfie turning your head in a circle:\
   ![](https://399734008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCdpWqgSNBwksiZ1TYrT%2Fuploads%2FfkoIM6E9Ba6ynpLhs7uo%2Fimage%20\(69\).png?alt=media\&token=2b8fa1f5-fd9f-4aa9-b228-0afd487a780d)
9. Check the provided information.

The document should be reviewed within 3-5 minutes, but in some cases can take up to 48 hours. The verification status will be updated automatically, and we'll notify you via email.

### **How to pass KYC Level 2**

{% hint style="info" %}
KYC Level 2 is available only if you’re eligible. Please check [here](https://help.cards.gomining.com/#am-i-eligible).
{% endhint %}

1. Go to **Profile** → **Security**
2. Select the **KYC** option:

   <figure><img src="https://399734008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCdpWqgSNBwksiZ1TYrT%2Fuploads%2FGo7Iorsghv6keVaLYq6T%2Fimage%20(71).png?alt=media&#x26;token=5f91ddbe-fda6-4859-a709-0ed797202d4f" alt=""><figcaption></figcaption></figure>
3. Under the **Level 2** section, click the **Pass KYC** button:\
   ![](https://399734008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCdpWqgSNBwksiZ1TYrT%2Fuploads%2FqDQf3mFn3JQ7Pt1vE93R%2Fimage%20\(90\).png?alt=media\&token=cfdcb8e6-f945-46ac-aefd-89745bdab96a)
4. Click the **Start verification** button:\
   ![](https://399734008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCdpWqgSNBwksiZ1TYrT%2Fuploads%2FvKr1qrtii5YRwmgAgf9U%2FScreenshot%202026-02-17%20at%2010.26.21.png?alt=media\&token=3ac9b398-077f-4dff-91ad-596dc2ba9b3e)
5. Enter your email address to receive and submit a unique verification code:\
   ![](https://399734008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCdpWqgSNBwksiZ1TYrT%2Fuploads%2FfSdUeBl575qOpeRq5BWM%2FScreenshot%202026-02-17%20at%2010.26.30.png?alt=media\&token=6e216b17-39c4-42d4-962d-e7803283271c)
6. Select your country of tax residence:\
   ![](https://399734008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCdpWqgSNBwksiZ1TYrT%2Fuploads%2FKlgDHNU8fXkWuzLu4WuL%2FScreenshot%202026-02-17%20at%2010.27.19.png?alt=media\&token=f5c9ed70-ccef-48ec-9a55-e82c1a44f77f)
7. Choose your document type (requirements may vary by country, read more [here](https://help.cards.gomining.com/#am-i-eligible)):\
   ![](https://399734008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCdpWqgSNBwksiZ1TYrT%2Fuploads%2FxR5i2IXHYjRpJ6GqIVy2%2FScreenshot%202026-02-17%20at%2010.27.44.png?alt=media\&token=87bd6957-d142-4bb8-85cc-2e2d4f80123f)\
   ⚠️ *A driver’s license is not accepted as a valid proof of identity document*
8. Provide details regarding your employment status, source of funds, and annual income:\
   ![](https://399734008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCdpWqgSNBwksiZ1TYrT%2Fuploads%2FFpjGiR8Mt1LiAGc2Zyct%2FScreenshot%202026-02-17%20at%2010.28.28.png?alt=media\&token=9c32c0fa-8b26-4e09-8154-de4b586430d5)
9. Submit your mobile number to receive and confirm a security code via SMS:\
   ![](https://399734008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCdpWqgSNBwksiZ1TYrT%2Fuploads%2FGG11QeyVXUNAsllOPsjP%2FScreenshot%202026-02-17%20at%2010.28.56.png?alt=media\&token=353b43a7-ae47-4603-9fbc-c34a692680f3)
10. Take a selfie turning your head in a circle:\
    ![](https://399734008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCdpWqgSNBwksiZ1TYrT%2Fuploads%2FdY6Cu2jRKZxkHMeQb0vc%2FScreenshot%202026-02-17%20at%2010.30.17.png?alt=media\&token=563a1ada-60a3-44ff-8932-ae82025d1b93)
11. Provide proof of the address:\
    ![](https://399734008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCdpWqgSNBwksiZ1TYrT%2Fuploads%2FGKvVfbad53nbN35YSpKy%2FScreenshot%202026-02-17%20at%2010.33.42.png?alt=media\&token=02cd428a-d87c-487a-b13b-2e821e26fb2e)

{% hint style="info" %}
Your proof of address must be issued within the last 3 months and clearly show your full name and your residential address.
{% endhint %}

<details>

<summary>Accepted Proof of Address (POA) documents</summary>

* **Government organization:**
  * *Statement*: letter or notification from government agencies (correspondence from government authority on the receipt of benefits such as pension, unemployment benefits, housing benefits)

    ℹ️ *Statements issued by traditional banks and neobanks are accepted*
  * *Voter registration*: tax assessment
  * *Tax bill*: PO Box addresses are not accepted
  * *Other*: can be temporary registration sheets, arrival sheets, certificates of state registration of rights, certificates of family composition issued at the State Services, affidavits, vehicle registration certificates
* **Utility provider:**
  * *Utility bill*: can be bills for electricity, water supply, heating, gas, sewerage, household waste disposal, house/elevator maintenance
  * *Telecom*: can be home phone, internet, TV bills (but not for satellite TV and other wireless services)
  * *Other*: other documents that show the receipt and payment of utility and maintenance bills in the home of residence
* **Bank:**
  * *Bank statement*: a statement that itemizes economic activity recorded in the applicant account over a specified period of time
  * *Bank letter*: bank correspondence
  * *Other*: other bank documents that contain the applicant's address, for example, mortgage payment, passbook
* **Mobile operator:**
  * *Statements and bills for mobile communications*
* **Other:**
  * *Documents from the employer* confirming the address (signed and stamped, preferably on official company letterhead)
  * *Rent bills* from real estate agencies that provide rental services
  * *Lease agreements* (active, signed by the landlord and the applicant)

</details>

The document should be reviewed within 3-5 minutes, but in some cases can take up to 48 hours. The verification status will be updated automatically, and we'll notify you via email.

{% hint style="info" %}
If you have problems passing KYC verification, write us at <support@gomining.com>
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.token.gomining.com/instructions/how-to-pass-kyc.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
